Announcements

  1. Late-April Update

    Here are the updates we have coming out this sprint:

    PLM Additions

    ✅We've added the style number/product identifier column to product pages

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    ✅Product taxonomy: The system now allows you to configure different hierarchy systems for different types of products.

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    Addition to Warehouse Management

    The Pack & Ship page now has an Agent column and filter. The column can be toggled on or off.

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    Additions to Order Management

    ✅You can now configure payment terms as the day of the month or make it start on a particular date of the month.

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    ✅Setting up a reservation order: One major feature coming out this week is the reservation order. It comes in handy when you are looking to reserve a specific number of products for later redistribution to your stores or sales channels.

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    Learn more about reservation orders here.

    Additions to Accounting Integrations

    ✅We've added the 4th field for Xero accounts mapping for non-taxable shipping

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    ✅QuickBooks channels would allow deselecting accounts. In case of no mapping, the invoice would not be sent to QBO.

    Enhancements to ShipBob Integration

    ✅Besides creating and sending new products to ShipBob, you can now also push product updates. If the SKU already exists, it will be replaced automatically.

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    Additionally, you can push SKU updates to ShipBob without worrying about the length of the product description.

    Enhancement to Shopify Integration

    When you add a new address for an existing customer, it will be as a second address and will not replace the old one.

  2. Mid-April Update

    Here are the updates we have coming out this sprint:

    Multi-Company Support

    Here are updates we recently rolled out to further streamline your experience managing multiple companies:

    Warehouse assignment: You can now assign a warehouse to each company you manage.

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    Creating deliveries regardless of the originating warehouse: The system now allows you to create deliveries to any warehouse, regardless of the warehouse through which the Production Order (PO) was created.

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    WAC calculation at company level: The system now allows you to calculate WAC at a company level:

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    Additions to Shopify

    Pulled images from Shopify: When you pull a product from Shopify into Uphance, all associated images, including variant images, are also pulled and mapped accordingly.

    Images without any assigned variation will be saved in the Common section.

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    Order currency mapping: Uphance now detects the currency of orders coming from Shopify, and maps it to the channel assigned for that particular currency. This ensures the right channels for the orders and preserves the order currency.

    For example, if you have a channel set to Euros and a customer pays for an order on Shopify in the same currency, it will be automatically mapped to that channel.

    This feature can be enabled as demonstrated below:

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    Note: If the order currency doesn't have a matching channel, it will be routed to your default channel.

    Addition to Order Management

    A new and easier way to add items to sales orders: Adding new products to sales orders just got easier and better. Easy because it can be done with a few clicks, and faster because it saves you the trouble of manually adding product variants.

    All you have to do is type or paste in the product's name or product identifier.

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    Enhancements to Amazon

    The system now pulls FBA return orders as well

  3. Early-April Update

    As always, we are delighted to share the updates we have coming out this sprint. They are as follows:

    Addition to the Production Management Module

    ✅We've added an "In Current Step" column to the Production Overview page. This extra column allows you and your team to monitor how long the products have been in the given stage.

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    Additions to Warehouse and Order Management Modules

    ✅You can now search/filter for Goods Receipts using their tracking number.

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    ✅Returns can now be filtered using checked-in dates

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    Enhancement to Amazon Integration

    When updating stock to Amazon, the stock level for the first SKU will now show the quantity available instead of NA inside the eCommerce tab.

    Upgraded Reporting

    ✅ We've upgraded our reporting module to improve data visualization, navigation, and user experience.

    Though in beta mode, the new reporting interface is now more compact and lets you see sales and inventory data in real-time.

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    On top of that, you can create custom/ad-hoc reports that best fit your unique business needs. Custom reports like this make it easy to track a specific KPI, customer, sales rep, etc.

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    Do bear in mind that this enhanced reporting is feature-flagged, meaning it might not be available on your account. Kindly check with our support team to know if it's available on yours.

    ✅For the old version of reports, the Available from stock report will now show only non-zero rows for the selected filters

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  4. Mid-March Update

    Here are the updates coming out this sprint:

    Additions to Product Lifecycle Management Module

    We've made two notable enhancements to the PLM module, and they are as follows:

    ✅You can now configure product status for ordering and sales separately.

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    ✅If you have an Amazon store linked to your account, you can easily push stock to it just the same way you would for Shopify and WooCommerce. This can be done in the product's eCommerce section.

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    Addition to QuickBooks

    The system now sends payment terms to QBO.

  5. Early-March Update

    Here are the updates we have coming out this sprint.

    New, Intuitive Bill of Materials (BOM) User Interface

    We’ve just rolled out a refreshed BOM user interface designed to make it easier and less tedious to create BOMs for your production needs.

    What's new?

    ✅Add material once across product variations

    The new BOM UI reduces repetitive work by eliminating tedious duplicate entries. All you have to do is add a material once, outline the placement, step, wastage, and country of origin and it will apply to all its variants.

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    ✅Intelligent color matching

    Our built-in smart matching system can automatically align material colors to product colors, eliminating the need to add material colors multiple times, hence saving you time and reducing errors. The best part is that you also have the option of matching the colors manually.

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    ✅Easy size-to-size matching

    Matching the right material size to the right product size is now straightforward.

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    ✅Material thumbnail

    The New BOM UI also features a thumbnail for the materials for easy identification and tracking

    ✅Add services once, and it applies to all the product's variations and sizes.

    Addition to the Production Management Module

    You can now set up a tolerance limit on product quantity for your production operations. For example, if you set the tolerance limit as 20% and the required quantity for a particular product size is, say, 40, your manufacturer can’t produce more than 48 (40x1.2).

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    Addition to the Warehouse Management Module

    Granular control for warehouse assignment: You can now set up a warehouse assignment logic for orders based on country, channel, order source, and priority. This means orders coming from the selected channel, order channel, and country will be automatically picked from the warehouse you selected.

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    Note that you can always manually override the chosen warehouse.

    Stronger System Security

    We've deployed 2 new features to further enhance the security of your account:

    ✅Multi-Factor Authentication (MFA)

    ✅Single Sign-On (SSO)

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    The MFA feature is compatible with most common authenticator apps on the market, including Google Authenticator, Microsoft Authenticator, Authy, 1Password, and LastPass Authenticator.

    For SSO, you can easily sign in from your Microsoft or Google accounts.

    Enhancements to Exact Integration

    There are two major updates on the Exact integration coming out this sprint:

    ✅When sending invoices to Exact, their creation dates are also now sent to Exact

    ✅The system now allows you to choose if you want to send invoices as drafts to Exact.

    System now sends the invoice creation date

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    Enhancement to Channel Engine

    We've configured the system such that emails on orders coming from Channel Engine will be added as shipping contacts.

  6. Mid-February Product Update

    Here are the fresh updates we have coming out this week:

    Additions to the eCommerce Module

    When pulling products from Shopify into Uphance, the Country of Origin and HS code details will also be fetched if they are available.

    Additions to the Order Management Module

    We’ve added credit note rows containing amounts, taxes, etc., to the export format for invoices with quantities.

    Additions to Product Lifecycle (Tiered-Pricing)

    Tiered-Pricing allows you to offer discounts to customers based on the quantity of products they buy. The best part is that you can do this by channel.

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    Learn more about tiered pricing here.

    Uphance Color Library

    The Uphance color library makes it easy for you to manage colors for your products and their different variations.

    It's basically a huge collection of colors you can select from. Plus, you can create color groups for better organization.

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    Please note that this feature isn't available for all accounts. Kindly reach out to our support team to know if it's available on yours.

    Learn more about the color library here.

  7. Early-February Product Update

    Here's the update we've been working on for the last two weeks.

    Approval Workflow (Internal and External)

    Previously, approvals that involved customers, vendors, or partners were stuck behind internal logins and manual follow-ups, slowing down deal closure and confirmations.

    To solve this, we’ve added approval settings, which can be done internally or externally. External approval workflow allows documents like quotations to be approved via secure email links, no Uphance login required.

    Admins control where it applies, users can request approval in one click, and the system tracks decisions, comments, and unblocks or halts next actions automatically.

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    Click here to learn how the approval workflow works.

  8. Late-January Product Update

    Here are the updates we have coming out this window:

    Additions to Customer Relationship Module

    Credit Notes and Invoices Displayed Separately on Statements: Invoices and credit notes are now displayed separately as "types" on customers' statements.

    The same also applies to the "Invoices with Quantities" spreadsheet export - invoices and credit notes now have their own columns.

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    Additions to Production Module

    Adding Media and Comments to Production Overview: You can now add media and comments for every step of the production overview.

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    Performance Enhancements

    We've optimized the system such that the orders, invoices, and shipments pages now load faster, even with large amounts of data in them.

  9. Early-January Update

    As 2026 begins in earnest, we would like to share updates that have been in the works for the past two weeks. They are as follows:

    Additions to the Order Management Module

    Agent Column: We've added the Agent column on the Payments page, regardless of the order type.

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    Location ID: We've made it possible to assign unique IDs to your stores in different locations. With this new feature, you don't have to worry about inputting the location address when processing an order. Once you select a location ID for an order, the store address will populate automatically.

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    Additions to Product Lifecycle Management(PLM)

    Season Tag for Product Identifier: We've added an extra tag for generating product identifiers automatically, and that is the season tag. For products with multiple seasons, the system will pick the most recently added season.

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    Additional filters on the Materials page: We've added two additional filters on the Materials page, and they are status and material type filters. These filters have been added as columns to the material export spreadsheet.

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    Addition to the Production Module

    Date Range Filter to Material Requirement Page: We've added the date range filter to the Material Requirement page. Applies to sales and production. This new feature allows for better tracking and analysis.

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    Additions to the eCommerce Module

    Order type selection for web and POS orders for Shopify: You now have the option of selecting types for Shopify orders that come through your website or POS.

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    Commission and tips field now syncs to Uphance: Commission or tip fields on Shopify orders now sync to Uphance.

    Addition to the Accounting Module

    Shipping costs in Credit Notes are now passed to Xero: When pushing credit notes to Xero, if it has shipping costs data in it, that data will be pushed to Xero as a new line item.

    Additions to the B2B Platform

    Search function when accepting Buyer requests: When accepting B2B requests from prospects, you can merge them with existing customers, who you can easily find with the search feature.

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  10. Late-December Product Update

    Here are the updates we released recently:

    Additions to Product Lifecycle Management (PLM)

    We've made a couple of enhancements to our PLM module, and they are as follows:

    Service identifier to services: All the services you have in the system now have an identifier number.

    For the existing services you had before now, identifiers will be automatically generated for them. But when creating a new service, you can input a unique identifier for it.

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    Additional filters to the SKU page: We've added two more filters to the SKU page, and they are "status" and "drop".

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    Additions to Warehouse Module

    Granular level permissions for stocktake, bin transfer, and putaway: You can now give(or withhold) stocktake, bin transfer, and putaway permissions to members of your team.

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    Additions to Customer Management Module

    Payment type per customer: You can now select a payment type for every customer you have, and whatever you select will reflect on the order.

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    Merging credit note and invoices section: We've merged the credit note and invoices section to enhance user experience and streamline customer management.

    We also made a slight adjustment to the filter to reflect this change.

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